Credit Union Growth: 4 Strategies for Cultivating SEG Relationships

Two employees sitting at a table looking at a computer

The continued growth and success of credit unions often hinge on building robust select employee group (SEG) relationships. These partnerships not only facilitate growth and revenue but also fortify the community-driven model that sets credit unions apart.


Earning SEG partnerships can be time and resource intensive, but with the right strategies, the efforts are worthwhile. Targeting the correct companies, meeting specific employee needs, and building trust are all important aspects of cultivating SEG relationships. With growing focus on employee financial health, offering tools that show measurable improvement in employee financial wellness can push the needle forward in garnering SEG relationships.


Let’s explore the strategies that can help your credit union gain more SEG partners:

Strategies for Earning More SEG Relationships

1. Identifying SEG Partners

Building fruitful SEG relationships begins with a methodical identification of suitable partners. Through research, analysis, and targeted networking opportunities, your credit union can pinpoint potential partnerships that align with organizational values and objectives.

2. Building Trust and Rapport

Trust is the cornerstone of any enduring relationship. Hosting educational seminars and offering financial wellness resources can foster trust and rapport with potential SEG partners. Such initiatives demonstrate a genuine commitment to the financial well-being of employees and can strengthen the partnership bond.

3. Ensuring Transparency

Communicating your legal framework and adherence to industry best practices is paramount in cultivating successful SEG relationships. A rigorous compliance protocol ensures transparent and ethical engagements, safeguarding your credit union’s integrity and making SEGs feel confident in the partnership.

4. Meeting Specific Employee Needs

Understanding the unique financial needs of SEG partners allows for the development of customized offerings. By working in close collaboration with potential partners, your credit union can create specialized products and services that resonate with the particular needs of the employee group.

In addition to specific product offerings, a growing employee need lies in financial wellness and education. In fact, financial wellness is one of the most desired benefits by employees. According to PwC’s 2023 Employee Financial Wellness Survey, 60% of full-time employees are stressed about their finances – higher than the number who were stressed about finances during the height of the pandemic.

Companies are typically aware of their employees’ financial struggles, so highlighting financial wellness solutions with prospective employees can improve the outlook for developing a partnership.

Man sitting at table looking at phone

Leveraging Financial Wellness Tools for SEG Partnerships

The financial well-being of employees is intrinsically linked to productivity, job satisfaction, and the overall success of an organization. Emphasizing the financial wellness of employees positions your credit union as an engaged and caring partner for your SEGs, fostering employee satisfaction and incentivizing the SEG partner to actively promote your offerings.

Credit unions that offer comprehensive financial wellness solutions catered to the needs of a company’s employees can also significantly enhance their attractiveness to prospective SEG partners. These financial wellness solutions can be an instrumental part of the value proposition, setting your credit union apart from competitors.

How Paperwork Can Help

Paperwork is a comprehensive financial wellness platform designed to assist credit unions in better serving and supporting the financial wellness needs of SEGs and their employees. With Paperwork, credit unions have the opportunity to provide their SEGs with a state-of-the-art financial wellness application, complemented by omni-channel marketing capabilities and advanced analytics. The result is a turnkey, all-in-one solution that empowers credit unions to enhance their offering to SEGs while maximizing their growth potential.

Earning more SEG relationships requires a strategic, thoughtful, and committed approach. By identifying the right partners, customizing offerings, building trust, ensuring compliance, and leveraging financial wellness tools, your credit union can forge partnerships that align with your mission and contribute to sustained growth.

To learn more about how Paperwork can help your credit union appeal to prospective SEGs, schedule a demo today.

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Attracting SEG Employees: The Power of Financial Wellness for Credit Unions